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4 Expert Solutions
Background
Understanding the issues that faced stakeholders in the personal injury compensation sector led to 4 Legal recognising this use of technology could benefit other services in the process. These benefits would include further cost reductions and improved efficiencies.
The Medical Reporting conundrum
A successful medical reporting process must:
- Coordinate significant volumes of medical report requests with
- The availability of suitably qualified medical practitioners whilst
- Ensuring an acceptable reporting standard at
- An agreed cost
It must also:
- Offer the claimant access to a medical professional at a time suitable to them
As such this process must also be flexible enough to accommodate change without sacrificing expert opinion.
A system and process that could achieve this would help reduce wasted time, drive up service levels and improve the effectiveness of medicals for all stakeholders
4 Expert Solutions
Presented with a request to develop this solution, 4 Legal created 4 Expert Solutions and merged a suitable electronic reporting platform with nationwide access to clinical experts. This platform enables 4 Expert Solutions to handle large volumes of medical report requests for specific injury types in a short timeframe with a consistent approach satisfying both Claimant and Defendant needs.
Electronic Reporting platform benefits
The use of a technology ‘spine’:
- Regulates appointment times, reduces waste and minimises missed appointments
- Uses agreed templates to assist report completion which reduces the time required by the Practitioner for each submission
- Reduces the time taken for each report to be delivered
- Allows both sides to review a consistent format, improving the speed of legal review
- Is secure to comply with strict Data Protection regulation
For further information regarding the 4 Expert Solutions service please call 0845 160 40 40